2024-08-06 –, Firenze
We can hack trust establishment to make others feel safe & quickly reach a trusted state with our staff, teammates, clients, business partners, targets. If you’re on vacation & see someone wearing a t-shirt with your college logo, do you intrinsically trust that person more than another random stranger? We’re going to discuss the value of establishing trust, tactics for establishment, and the results during Social Operations, Sales calls, managing staff, & seeking Executive support.
Private Outline:
Hacking Trust Establishment (25 mins)
Format: pptx
Outline:
Trust vs Psychological Safety
Types of Trust - Cognitive (Capability/Consistency), Affective (Caring/Candor)
Affective Trust Tactics (verbal, non-verbal, other)
Cognitive Trust Tactics (verbal, non-verbal, other)
Summary
Carrie Randolph is a Senior Security Consultant, leading the GRC practices of Go Security Pro with thirteen years of experience. Prior to joining Go Security Pro, Carrie was the CIO for the Oklahoma State Department of Education, with over a decade of public service.
Carrie has her Bachelors of Technology from Oklahoma State University Institute of Technology in Information Assurance and Digital Forensics, and she is a co-founder of BSides Oklahoma and a founding member of Techlahoma.