Chcon

It’s me, hi! I’m the problem, it’s me; a five year review of security communications
2024-11-22 , Ngaio Marsh Theatre

It’s been five years, two kids, six jobs, four Taylor Swift albums, one global pandemic and eleventy billion security incidents since I last spoke at CHCon, so what’s changed in the global security landscape and how we talk about security incidents and breaches?


More and more, security incidents and breaches are becoming familiar to people outside the security industry. As awareness grows, incidents and how they’re responded to are no longer judged by the technical response alone; solid communications is critical to both response and recovery.

This whirlwind tour of some of the great and not-so-great responses to security incidents over the last five years will share where incident communications have improved, where things have got stuck, and where we need to go in the next five to keep making people and systems safer.

Izzi Lithgow is an award winning speaker and one of Aotearoa's leading security communicators. She's worked on some of New Zealand's largest incidents, from natural disasters to cyber attacks. With almost 20 years experience in communications and PR, and seven in cyber security, she's obsessed with the life changing magic of talking about security with everyone from the CISO to the postie