2025-06-04 –, 2311
Language: English
Topic: Resilience engineering (RE) offers a powerful framework for designing processes that enable organizations to respond effectively to and learn from large-scale disruptions such as system outages, funding loss, natural disasters, and unexpected leadership transitions. While resilience is often viewed as a personal trait, resilience takes on new significance in RE’s systems approach, emphasizing the critical need for organizational-level resilience. This perspective is particularly relevant to libraries, whose operations and services are pivotal to institutional adaptability and sustainability.
This 90-minute interactive workshop will introduce participants to the principles of RE, exploring how its application can empower librarians to strengthen organizational resilience. Through real-world examples and participatory activities, attendees will gain practical strategies for integrating RE concepts into their daily work, highlighting how information work serves as a foundation for bolstering resilience at both the library and organizational levels.
Target Audience: mid-career or experienced librarians, particularly those in leadership or influential roles, who aim to enhance their library’s adaptability in the face of disruptions.
Summary of Workshop Objectives: Participants will leave this workshop with the knowledge to apply resilience engineering principles to enhance library services, develop strategies for building organizational resilience, and advocate for the evolving role of librarians in times of disruption.
Short Description of Interactivity: Participants will engage in hands-on, practical case studies designed to help them translate RE concepts into realistic scenarios, applying the concept to library services and broader organizational functions.
Nicole Capdarest-Arest, MA(LIS), AHIP is Deputy University Librarian and Associate University Librarian for Research & Learning at UC Davis. She advances library initiatives supporting research, education, clinical care, and public engagement. Her research focuses on leadership, and innovative services enhancing student success and research impact. With prior roles at Stanford University, the University of Arizona, and as a consultant, she brings an adaptive approach to library leadership.
Lorri Zipperer is a Digital Projects and Systematic Review Librarian at the Blaisdell Medical Library with the University of California Davis. Ms. Zipperer was a founding staff member of the National Patient Safety Foundation (NPSF). She has been monitoring the published output of the patient safety movement since 1997 and has been with AHRQ Patient Safety Network since the site launched in 2005. Her editorial work has produced books and articles on topics including knowledge management, patient safety, resilience engineering, and systems thinking. Ms. Zipperer is an American Hospital Association/NPSF Patient Safety Leadership Fellowship alumnus and an Institute for Safe Medication Practices (ISMP) Cheers award winner. She develops content to engage multidisciplinary teams in creative thinking and innovation around knowledge sharing to support high quality, safe patient care. Ms. Zipperer earned her MA in Library and Information Studies from Northern Illinois University.