Background: The University of Alberta opened its new health sciences library on September 29, 2023. Visioning began in February 2020, with much of the consultation and planning occurring virtually during the COVID-19 pandemic. The new library is approximately half the size of its predecessor but accommodates a similar number of students. It features innovative spaces and services, including an Indigenous learning space, a 3D printing lab, a virtual reality lab, and a media lab.

Findings: In its first year, the library saw high occupancy, especially in bookable study rooms, and strong uptake of new services, necessitating staff training and workflow adjustments. Positive feedback highlighted the library's convenient location, cleanliness, and modern design. However, users noted the lack of individual study carrels and noise as drawbacks. Some spaces, such as staff meeting rooms and teaching areas, were underutilized compared to initial projections. The co-location of library staff fostered team building and collaboration, a significant benefit of the new setup.

Discussion: Planning during the pandemic proved challenging, as space use assessments relied on pre-pandemic data, and stakeholder consultations were constrained by competing priorities. Post-pandemic shifts, such as increased virtual work, also reduced the need for some planned spaces. This transition underscores the importance of user-centered planning, adaptability, and ongoing feedback. By sharing our journey, we hope to provide insights for others undertaking similar projects.