Understanding the role of user comfort factors in active and micro mobility to foster transformative change
10/09/2025 , Classroom B3.08

Increasing the share of active and micromobility (AMM) is considered crucial for the defossilization of the transportation sector and for driving transformative change towards a more sustainable mobility system. However, reducing obstacles or providing services alone is insufficient if an adequate level of user comfort for AMM is not achieved. It is essential to understand the underlying factors of user comfort (e.g., accessibility, quality of infrastructure, time savings) that effectively influence the choice of transport mode. This project analyzes the user comfort factors that affect the decision to use or avoid AMM and develops an implementation approach to incorporate these factors into planning practices to increase the share of AMM.

The project employs a mixed-method approach: In the first part, we collect data on AMM usage and the underlying comfort factors through a representative Switzerland-wide online survey. These results are then further explored using a public participation GIS survey to identify comfort factors at georeferenced points and along specific road sections. Additionally, we will conduct quantitative GIS surveys, as well as interviews and workshops. The goal is to develop a standardized procedure with recommendations to assist spatial and transportation planning authorities in achieving higher levels of user comfort for AMM, thereby increasing its share.