2026-01-29 –, Session Room
As part of its strategic digital transformation plan for this decade, the French government is pursuing its efforts to provide more and improved public services online.
With the recent emergence of European AI solutions and providers, a wider range of possibilities have opened to integrate government managed AI platforms with public services facing sites.
This presentation was given the first time at DrupalCon Barcelona in September 2024:
https://events.drupal.org/barcelona2024/session/implementing-ai-solutions-french-government
See slide deck: https://tny.im/9WIKX
and video: https://youtu.be/Eypa5i9zHqU?feature=shared
This is an update on the project presented previously, with the most recent AI features deployed to the platform, with details on their adoption, KPIs and technical implementation:
Evolutions and refinements to the LLM engine:
How was the LLM engine trained? How were the responses from the engine refined?
Recently added features: Deriving "feelings" from analyzed content.Summary notes and Tops/Flops
AI generated summary of content items.
Extracting the top 10 most satisfactory and unsatisfactory points from the content base.Results on test campaigns of the features after a year of stats collected:
Adoption by administrative agencies.
Rate of use of AI generated report summaries, recommendation reports for various networks.
KPIs, ROI and efficiency of the AI features on the platform.Next steps:
Technical: Improvements to the LLM engines, versions, support for MCP, etc...
More AI integration in the French government digital transformation strategy.
More AI integration with Drupal: Process and marketing automation.
Involved in the Drupal development community for quite some time, see:
https://www.drupal.org/u/dydave
I have worked with the European, French or UK public services, on a wide range of Drupal applications.
Active contributor and project maintainer on Drupal.org or Github and regular speaker at community events.
Project Manager
Data Science Project Manager