Rebecka Isaksson, Dr. Emily Harburg
Even the best knowledge systems fail without human engagement. This interactive workshop explores the behavioral science behind why people share (or don’t share) what they know. Through real-world examples, behavioral insights, and small-group discussions, participants will examine the psychological drivers that shape knowledge sharing, from identity and recognition to fear and friction. You’ll walk away with practical strategies for designing systems, rituals, and AI-human partnerships that support generous, consistent, and meaningful knowledge exchange across your organization. Whether you’re building a new KM system or looking to energize a community of practice, this session will equip you to architect for engagement — because knowledge only matters if it moves.
