#gkc25

Knowledge Management is no longer a back-office function, it is increasingly co-created across people, processes, and intelligent technologies. In this session, Rajesh Dhillon will share insights from recent work with large, multi-country organisations in Asia, where AI acted not merely as a tool, but as a catalyst for collective knowledge creation. He will highlight how participatory design, governance, and capacity building enabled staff to co-own the knowledge ecosystem. The talk will explore practical approaches to embedding co-creation in KM strategies to drive resilience and impact.