The CEO’s Blind Spot: How KM Bridges the Value Gap.
Knowledge Management initiatives frequently fail because they cannot articulate their value in terms of C-Level priorities. This session provides the practitioner’s guideline for ending this misalignment. Building on an industry case study, we demonstrate how to translate intangible KM benefits into specific Key Performance Indicators that address operational threats like resource waste and slow projects in a story telling format. Learn to strategically position KM as a tool for tangible value creation and organizational resilience.
Dr. Pavel Kraus
Dr. Pavel Kraus,
Swiss KM Forum, AHT.ch GmbH,
Basel, Schweiz
Dr. Manfred Bornemann
Dr. Manfred Bornemann,
KM Global Network, Intangible Assets Consulting,
Graz, Österreich