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SUMMARY:The Human Side of Incident Response Failures: Why Mature SOCs Stil
 l Break Under Pressure - Meera Tamboli
DTSTART;TZID=Europe/Luxembourg:20261022T104500
DTEND;TZID=Europe/Luxembourg:20261022T111500
DTSTAMP:20261009T054059Z
UID:pretalx-hack-lu-2026-SY7C9F@pretalx.com
DESCRIPTION:Modern SOCs are built on mature tooling\, automation\, and str
 uctured response processes\, yet incidents still fail to be handled effect
 ively in real environments. The issue is often not technical gaps\, but hu
 man and operational factors that shape decision-making under pressure.\n\n
 This talk explores how escalation delays\, unclear ownership\, cognitive o
 verload\, and communication breakdowns influence the outcome of DFIR inves
 tigations. It shows how these factors can alter the direction of an incide
 nt from the very first SOC alert\, especially in phishing-driven intrusion
 s\, where speed and clarity are critical.\n\nThe focus is on how operation
 al realities\, rather than technical limitations\, impact incident respons
 e accuracy and consistency.
LOCATION:Europe
URL:https://pretalx.com/hack-lu-2026/talk/SY7C9F/
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