Charlotte Freihse is a project manager in the Bertelsmann Stiftung’s Upgrade Democracy project, where she focuses primarily on platform governance and disinformation, as well as the impact of digital technologies on public opinion-forming and discourse. Before joining the foundation, she was a freelancer in the newsroom of Norddeutscher Rundfunk (NDR). In parallel, she was a research assistant in the European research project NETHATE and developed a categorization system for intervention measures against online hate speech with the University of Jena and Das NETTZ. Charlotte holds a Master’s degree in Peace and Conflict Studies with a focus on digital technologies in conflicts as well as peace processes.