MozFest House Amsterdam

AI as Social Facilitator? Exploring New Roles for AI for Social Debates and Multi-Stakeholder Conversations
2024-06-13 , Room C - Podcast Space

AI is traditionally envisioned (and thus) developed as a ‘thinking body’ – a sophisticated decision-making entity that is expected to provide with the best expert answers, resolve conflicts or even command our activities; in these roles, AI is either demonized or idolized.

What if we reimagined AI in a more modest, yet very important and crucial role, as a background enabling element within the social fabric, of facilitator that will neutrally support social debates and complex stakeholder conversations?

In our proposed session, we would like to briefly present two innovative applications of AI in such role:

  1. Mediating complex, multi-stakeholder negotiations surrounding sustainable renovations of private houses in the Netherlands,
    and
  2. Facilitating civic community debates about the future of urban development in Eindhoven.

However, our goal is not only inform and inspire participants with these case studies, but also to actively engage them in a discussion about this potential new role for AI. We plan to explore the benefits and, crucially, the risks of misuse or abuse of AI in this role, and brainstorm, or rather body-storm, necessary poka-yoke’s, mistake-proofing mechanisms that should be considered for such AI applications.

For these latter goals we propose an interactive session where participants will enact and embody two scenarios of potential AI misuse in a psychodrama-like format. This will help us to explore the issues deeper (‘skin in the game’) and to collectively identify and present possible community-driven safeguards.

The session is designed for a 90-minute slot and aims to involve 20-25 participants; more participants is a possibility though in this case smaller group of 12-16 will be formed for the interactive session, with the rest shaping an observing and reflecting audience.

This event will be facilitated by two experienced co-moderators:
Slava Kozlov, founder of the innovation research partnership Summ()n Futures,
(slava.kozlov@summn.com)
and

Cees-Jan Mol, who brings the power of AI to communication with VentureSpring,
(ceesjan@venturespring.biz)
both from Eindhoven, the Netherlands.

Co-founder and director of Summ( )n, Slava has 20+ years of experience of strategic innovation projects, for private enterprises and public/governmental organizations.

Together with his partners, he developed a range of novel methods and tools to conduct contextual research, future studies, cross-cultural and multi-stakeholder analysis, and to enable collaborative, participatory design.

Slava was one of the pioneers of using 3D virtual worlds and MMORPGs in research, and actively employs serious games, hybrid space and emerging digital tools for research, innovation and transformation.