2025-09-05 –, Track 1
In today’s cybersecurity landscape, organizations are under constant pressure to defend against evolving threats. As a result, many turn to Managed Detection and Response (MDR) providers, who often promise peace of mind through glowing dashboards and polished Key Performance Indicators (KPIs). But behind the marketing sheen lies a critical question: Are these KPIs actually providing value?
This session will unpack the illusion of comfort that many MDR vendors create by highlighting surface-level metrics — response time, alert volume, SLA compliance — that often resonate with executives but fail to reflect operational reality. We’ll explore the disconnect between boardroom optics and SOC floor effectiveness, emphasizing that KPI’s must be more than impressive — they must be actionable.
Attendees will walk away with a critical lens for evaluating cybersecurity KPIs, a framework for identifying metrics that drive real security outcomes, and a renewed focus on tracking what truly matters in the fight against modern threats.
I'm Robin Bruynseels, 26 years old cyber passionate. Besides enjoying sports and time with family and friends, I'm working in cybersec. Next up, i'll describe my current roles.
My day-to-day role is in our Security Operations Center (SOC), where I coordinate part of the team, assist in decision-making, and support deeper analysis of alerts and investigations. I also focus on optimizing processes and procedures to ensure the SOC runs efficiently.
In addition to my SOC responsibilities, I work closely with the sales team as a technical pre-sales. Together, we design and deliver tailored cybersecurity solutions that meet our customers' needs.
As co-chairman of the Cyber Security Coalition's CIDR (Cyber Incident Detection and Response) focus group in Belgium, I help facilitate meetings and foster collaboration within the community. My goal is to contribute to shared knowledge and advance cybersecurity practices.