What is Rocket.Chat?
Rocket.Chat is a fully customizable communications platform for organizations with high standards of data protection. It enables real-time conversations between colleagues, with other companies or with your customers, regardless of how they connect with you.

Rocket.Chat has grown beyond team.chat, the chat, you most likely know as: Teams, Slack, Mattermost or similar communication tool, each has channels, threads and discussions.
With this growth our team kept closely engaged with our Open Source Community.
This community is the motor to grow and prosper together, allowing our engineering team to be on the edge of technology providing the finest integrated solutions together with community’ eyes and hands.

Conversations make us unique.
They’re the very thing that makes humans, humans.
They’re how we connect, bond, exchange information and work better together.

Unfortunately, the technology that was meant to bring us closer together, managed to set us apart.
It focused on the benefit of a select few rather than that of each of us.
It limited what we can and cannot do.

You’re allowed to talk. As long as everyone uses the same tool. As long as you’re ok completely waiving your rights to data privacy, security and ownership.
Enough.

These are our conversations.
It’s time to make things right.
Time to focus on the better good.
We’re meant to connect, bond and work together with whoever we need to - on our own terms.

It’s time to own our conversations.
Just like it was always meant to be.
Rocket.Chat

For about a year Omnichannel has been integrated with all chats, this is the way to communicate with almost every communication medium you can imagine like:
Telegram, Facebook, Messenger, WhatsApp, WeChat, SMS, Email, and so on.

Recently Voip and the Matrix protocol were added to this mix allowing power users to seamlessly switch communication between all the contacts directly in their preferred device.
Omnichannel is about removing friction for your customers, and allowing business to happen wherever your customer prefers to communicate, it has a Live Chat that can easy integrate in any web based application.

Let every conversation flow - without compromise
Own your data, customize anything, integrate everything.

Customizations we call in.app.chat, the playground where lots of apps meet a robust realtime api and the new UIkit allows developers to do all this magic with the best interoperability and security you're already used to.

Some of the magic is summed up here:
- Authentication: LDAP, Saml, oAuth2/OIDC
- Voip and email connection (the old world)
- Matrix WebRTC with federation (new deal technology)
- Robust rest and realtime api that integrate with about anything
-- Webhook integrations and bots that allow AI/NLP
-- App engine that allows for full integration
-- UIKit that allows UI extensions and new type of integrations and interactions
-- Interoperability a must have these days
-- Security.