PyCon AU 2025

What emergency service volunteering has taught me about incident management
2025-09-13 , Ballroom 2

When something has gone wrong in your neighbourhood, and they're calling you... whatcha gonna do?


As a volunteer emergency responder I spend a lot of my spare time preparing to respond to an incident, and then putting those preparations into practice. But then in my work in tech I see what happens when we don’t prepare to respond to emergency incidents. Using the core framework of all Australian emergency situations, we will explore the key components of an emergency, and how to best plan, prepare and respond.

Rachel divides her time being a ML engineer, crocheting caterpillars and dealing