Luke Hay

Luke is a UX consultant with over 20 years experience across UX and user research. As the Senior Researcher at Clearleft he combines qualitative and quantitative research techniques to get a rounded picture of user experience.

In 2018 Luke wrote a book about how to use your analytics data to inform your UX decisions. The book, Researching UX: Analytics, aims to help demystify analytics data for those working in UX and
user research.

Over the past few years he has facilitated various forms of user research with people from various backgrounds – from teenagers to pensioners, dress-makers to bodybuilders over the course of a few hundred user research sessions.

As well as getting stuck into research Luke also runs training in UX and has spoken at conferences all over the world.


Session

10-14
09:30
450min
Bridging the gap between research and design
Luke Hay
UX Strategy
Hall 6