2025-10-13 –, Dom im Berg
In a world driven by speed, automation, and artificial intelligence, the next real success factor will be deeply human.
Magic Moments shows you how to design experiences that matter—moments that touch hearts, build trust, and create lasting memories.
Blending inspiring stories with science, it reveals why empathy, joy, and connection are the foundations of future success in both business and life.
You will discover how surprise, emotion, and presence can be intentionally designed into any interaction—turning ordinary encounters into extraordinary ones.
For leaders, it is a blueprint to create cultures of meaning and loyalty.
For individuals, it is a compass to rediscover values and bring magic back into everyday life.
Because after AI, humanity itself is the ultimate competitive advantage.
Books available at the WUC25
Oct 20th on Amazon
No food only drinks self paid!
Joe manages a consultancy focused on serving global clients in the cruise, hotel, restaurant and theme park sectors. He brings deep experience to his customer engagements, having served as the design and creative lead on over $9B in marquis projects to date.
Regardless of the industry sector, Joe specializes in working on ‘keystone’ projects which can mean a completely original approach or the high-impact refreshing of a proven concept. His strength is in making the creative real through an integrated process that gives equal weight to the core story inherent in a project and the real-world constraints of the bottom line.
Johannes Robier is a leading expert in user experience (UX) design, innovation, and usability. As the CEO of youspi, a renowned UX consultancy, and founder of the World Usability Congress, Johannes has played a pivotal role in shaping the global conversation around human-centered design. With over a two decade of experience working with top-tier companies, he is passionate about creating seamless digital experiences that meet real user needs. His expertise spans across UX research, interface design, and usability testing, making him a sought-after speaker and consultant in the field of digital transformation. Through his work, Johannes continues to inspire the next generation of UX professionals, pushing the boundaries of innovation in product development and design.