Crafting for Clarity: Scaling UX in Complex Ecosystems
2025-10-15 , Hall 1B

In my decade-plus leading UX initiatives at major tech firms, I've mastered the art of clear design in complex e-commerce. I'll share how to craft scalable experiences in highly regulated, evolving digital marketplaces. We'll explore:

  1. Balancing needs across buyers, sellers, and regulators
  2. Simplifying complex systems through smart UX
  3. Incorporating regulations without sacrificing clarity
  4. Scaling globally while respecting cultural nuances
  5. Streamlining seller workflows
  6. Building flexible frameworks for rapid growth
  7. Leveraging cross-functional teamwork

Join me for actionable insights to elevate your platform's UX, regardless of scale or industry.

Greetings! I'm Rahul, a UX designer fortunate to work with amazing teams at Amazon. It's been quite a journey, from Microsoft to eBay and now here. I've had the joy of watching ideas grow into products used by millions. Building teams and solving challenges has been incredibly rewarding.