Danielle Deschamps

Danielle Deschamps (she/her), MLIS, is a Nursing Liaison and Open Education/Copyright Librarian at MacEwan University in Edmonton, Alberta. She is dedicated to supporting students and instructors in the discovery, dissemination, and creation of knowledge through evidence-based methodologies, evidence-synthesis approaches, and open scholarly practices. Danielle also serves on the editorial board of Technical Services Quarterly and is the Treasurer of the Association of Alberta Health Libraries for the 2025–2027 term.


Intervention

04/06
15:30
20minutes
Listening to Students: A UX Approach to Nursing Subject Guide Redesign
Ali Foster, Jody Nelson, Danielle Deschamps

Introduction:
Of the many Springshare-powered subject guides at our undergraduate, teaching-focused university, the Nursing Guide ranks as the most used, with over 30,000 annual visits, yet it has not undergone any significant revision in over 10 years. To that end, the Nursing librarian team, which includes our User Experience Librarian, are undertaking a mixed-methods, participatory research approach to redesigning the Nursing Guide that centres the Nursing student experience.

The primary research questions guiding our study:
1. When and why is the guide being accessed, for which contexts and purposes, and by whom?
2. How are students navigating and engaging with the guide? What are their challenges, blocks, unmet needs, or undiscovered gaps? What do students want from the Nursing Guide?

Methods:
We are using a mixed-methods approach to data collection:
Phase 1: Quantitative data will be collected via a survey sent to all Nursing students. It will collect demographic information, such as year of study and current courses, as well as questions related to the use and relevance of the Nursing Subject Guide.
Phase 2: Applying UX principles through a participatory research lens, we will conduct think-alouds to collect rich qualitative data on how students navigate the guide in practice.

Results:
We will share the results of our quantitative data analysis, as well as our experiences, observations, and preliminary insights from the student think-alouds. Participants will have the opportunity to learn about our student-engaged UX approach and how this can be applied to their own quality improvement initiatives for library users.

Enseignement & apprentissage
Borduas-Krieghoff2