Practical tools for documentation at scale
05-31, 14:00–15:50 (Europe/London), East Drawing Room

In a hands-on workshop I'll introduce some of the tools and methods I have developed to help an organisation improve documentation consistently and effectively, at scale.

At Canonical, I lead documentation practice - the way we (1000+ people working on dozens of projects) do documentation. That means establishing a shared understanding of standards, and how to reach them.

To help do this I have developed a number of tools and methods to help all of us understand our progress and achieve it faster.

In this hands-on workshop I will introduce some of them, and help you start to adapt to your own needs.

I hope that this workshop will be of value to anyone working in an engineering organisation where documentation discipline and success seems harder to obtain than it should be.

I am a Director of Engineering at Canonical, where I lead documentation practice. I enjoy helping organise community conferences for Python and Django, and helping people and open-source projects improve their documentation.

I am the author of the Diátaxis documentation framework, and unless I commit a noteworthy crime I expect that is what I will be best known for.

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