Idioma: English (mozilla)
Deceptive designs, or “dark patterns”, are tricks built into the interfaces of apps and websites designed to obscure or impair consumer autonomy or choice and alter decision-making to lead us towards actions we might not otherwise take. Like when companies make it easy to subscribe to a service but near-impossible to cancel. Or when you have to jump through endless hoops to tell a service not to scoop up and sell your personal data.
• Who is this session for? This session invites everyone — policymakers, civic tech practitioners, private sector, civil servants, UX designers, and the people of the internet.
• Session structure: We will share findings from our initial research on deceptive design as a baseline. We invite you to share your lived experience, discuss opportunities and barriers to change, and brainstorm interventions for addressing deceptive design globally using our human-centered approach.
• Workshop goal: We are using this tested approach to better understand the many challenges around deceptive design and co-create product and policy solutions that promote trusted design patterns.
Deceptive Designs go to the heart of people's ability to live their lives online with dignity, autonomy, and a sense of trust in the products and services. Join us to help shape the priorities of the Web Foundation’s Tech Policy Design Lab on Tackling Deceptive Design and Moving Towards Trusted Design Patterns. Learn more https://techlab.webfoundation.org/deceptive-design/overview
AI-driven and automated design has the potential of building new fully personalized manipulative design experiences that exploit users' vulnerabilities at scale. We hope to share the issue of dark patterns particularly how they affect the global south and what can be done to counter these problems. This issue area is largely identified in the US and OECD countries, but our work has been global and driven out of the global south. The success of this session will be measured against:
¿Por qué has elegido ese espacio? ¿Cómo se ajusta tu sesión a la descripción del espacio?:Number of quality examples of dark pattern actions and responses from the global south
Resonance of examples from global south/north and how they are similar and relate to each other
Practical next steps that participants can take themselves to increase their understanding and include others in this work.
Artificial intelligence and machine learning tools are core of driving the technologies that amplify and perpetuate dark patterns, contributing to an increasing unevenly and disparate impact among different communities and groups. At the core of why these tools are employed in this fashion is the misalignment of ethics in how individuals are treated in the online space. This is vital for any consumer of a private sector product, and increasingly a problem for any interfacing with a government service as so many of the tools employed by a government are designed and implemented by these same companies. Will include examples such as machine learning-powered A/B testing combined with machine learning based optimisation that exacerbate harms by creating the perfect bait through highly personalised content and design changes to manipulate users.
¿Cómo vas a hacer frente si varía el número de participantes en tu sesión? ¿Y si asisten 30 participantes? ¿Y si son 3?:The facilitators are well versed in any size of meeting and workshop - from 1,000 to 1. For a larger audience we may look to the speakers to share a conversation among each other and moderate questions coming in from the chat. For a smaller discussion, we would look to work with the participants about their specific contexts and what work they are facing to host a more collaborative coaching session on how they may work through a problem they are facing.
¿Qué pasará después del MozFest? Esperamos que muchos esfuerzos y discusiones continúen después de MozFest. Comparte cualquier idea que tengas sobre cómo continuar el trabajo de tu sesión.:This proposal comes from the Web Foundation’s Tech Policy Design Lab. The Lab is an ongoing space for collaborators with stakeholders from across the globe and from various sectors and levels of expertise. Participants are invited and encouraged to participate in consultations and workshops through the Lab, to learn what works and to join collaborations with governments, civil society, and industry that are looking to tackle these problems. Participants are also welcome to join discussions through the Lab on Dark Patterns and in identifying the next focus of the Lab for its third iteration. Finally, Web Foundation welcomes any collaboration with MozFest on continued conversations and increasing the engagement and capacity in these issue areas.
¿En qué idioma te gustaría realizar tu sesión?: Inglés
Kaushalya Gupta is a Policy Program Manager at the World Wide Web Foundation. She leads the program management of the Contract for the Web, including its flagship initiatives the Tech Policy Design Lab, the benchmarking framework, and the accountability framework. These initiatives intend to facilitate collaboration among tech companies, policymakers, regulators, and civil society to develop concrete, evidence-based solutions to the challenges facing the web.
As an international development and public policy professional, Kaushalya brings diverse policy experience of working with international NGOs, the private sector, media, academia, think tanks, and governments. Her multi-sectoral background and expertise in catalyzing partnerships enables her to navigate complex interdisciplinary policy ecosystems to find collaborative solutions.
She has previously worked with the Partnering Initiative Oxford, the UK Government’s Department for Digital, Culture, Media and Sport (DCMS), and the Oxford Covid-19 Government Response Tracker. At DCMS, Kaushalya co-created the Digital Skills Partnership Strategy with the public, private and charity sectors. This was to further the UK Government’s ambition of building a digitally inclusive economy. Thereafter, at The Partnering Initiative, Kaushalya was a part of the core team delivering on the UK Government’s Foreign, Commonwealth and Development Office (FCDO) program for building partnering capacities of 13 diverse consortia. As a Researcher to a leading Member of the Indian Parliament, Kaushalya advised policymakers on their policy positions for Parliament to improve governance, reform public services and strengthen participatory mechanisms. She campaigned with Oxfam Ireland and then led humanitarian communications and advocacy for six disaster and conflict responses at Oxfam India.
Kaushalya holds a Master of Public Policy from the Blavatnik School of Government at the University of Oxford where she was a Public Service Scholar. She also holds an MSc in International Development from University College Dublin, where she was an Erasmus Mundus Scholar. As a World Economic Forum Global Shaper, she works to address global challenges.
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